Improving Employees’ English Competency through a General Business Conversation Program
Keywords:
Business English, Conversation, Employees, IndustryAbstract
Introduction: English has become an international and global language with the most speakers or users. Considering that English is used worldwide and has the most speakers, it has become increasingly important to understand and be able to communicate in English, including in Indonesia. PT. Murni Solusindo Nusantara, a company based in Jakarta which specializes in the field of ICT, has requested the help of Bunda Mulia University to assist them in providing an English course for their employees. The company would like their employees to improve their English competency, more specifically their conversational skills.
Methods: The community service conducted by Bunda Mulia University in PT. Murni Solusindo Nusantara is in the form of an English program or course in which the objective is to improve the employees’ English competence in speaking, especially in a business-oriented context. As a whole, the community service itself is divided into three main phases, namely the initiation, execution, and implementation phase.
Results: The result of the community service shows that the employees were able to practice using their English in various spoken contexts. Since only 7 meetings were held, it may not have been able to improve their speaking capabilities overall, but at least they had more opportunity to practice speaking in English.
Conclusion: English courses can be an effective way to improve employees’ English skills, but they need to be conducted more frequently and more intensively.
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